For those in the security industry, 123securityproducts.com has recently uploaded a full range of Contacta window intercom systems to their website. You can find them listed on their shop page here.

About 123 Security

123 Security is a prominent distributor of security solutions across the United States. In addition to their comprehensive online store, they also operate several retail locations in the NY/NJ area, catering to installers and integrators who prefer to make in-person purchases.

The Importance of Window Intercom Systems

Window intercoms are a useful addition to various security setups, allowing communication between people on either side of a secure barrier, such as at a bank teller window or in a building with controlled access points. They are essential for maintaining both security and ease of communication in situations where face-to-face interaction is not feasible.

Enhancing Accessibility for Security Professionals

With 123 Security now offering these products, it makes it easier for professionals in the security and installation sectors to find the equipment they need, whether online or in-store. This move also highlights the growing trend of integrating practical communication tools into security systems.

A Trusted Name in Security Solutions

123 Security has been a trusted name in the U.S. security industry for years. Known for its wide variety of products, it caters for both commercial and residential needs. Their online store features products from leading brands in the security industry, offering solutions ranging from surveillance cameras to access control systems. The collaboration with Contacta has allowed not just widespread distribution of our window intercom systems but also spread awareness

How Window Intercom Systems Work

Window intercom systems are designed to provide secure and clear communication in environments where physical contact is not ideal. These systems are commonly used in places like banks, government offices, pharmacies, and schools. They typically consist of a microphone and speaker system mounted on both sides of a window or partition, allowing both parties to communicate without compromising security. These intercoms are not just useful in high-security environments but also in day-to-day situations where staff need to communicate with customers or visitors in a safe and efficient manner.

Commitment to Innovation

123 Security, along with Contacta, continues to expand its product range to meet the evolving needs of security professionals.

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But with the advent of COVID, face masks and screens are in almost every setting where transactions takes place.  They offer safety for staff but present a communication barrier for the many customers they serve.

New settings

The pandemic has sparked an interest in our window intercoms systems, also know as speech transfer systems.  Our network of distributors and dealers are now completing installations in a broad range of new settings.

Reception areas are an obvious location but we are seeing new venues adapting to the technology such as casinos, pharmacies, health care settings, retail, retirement facilities and higher education.

With students returning to school, staff and administrators are showing interest in the Window Intercom Systems.  Communication through staff’s safety barriers have become essential to performing day to day operations.

Museums and galleries now need window intercom systems at their ticket desks which are screened for staff safety.

Far from needing to enhance speech at check-in desks, airports are looking at other areas of the terminal where interaction with passengers takes place.  Border control, information points and baggage security checks are all new locations where window intercom systems are now needed where they weren’t before.

A focus on care

The retirement and long term care sector, in particular, has embraced intercoms as a way of helping residents and families to communicate in partitioned, COVID-safe rooms.

With efforts growing to maintain contact with families because of the positive impact on residents’ wellbeing, more and more settings are creating spaces where meetings can take place.

Clear communication is key for an age group where hearing loss is more prevalent.  And for those who have dementia, being able to converse reduces possible confusion new COVID rules will likely cause.

More than just ‘static’ solutions

Customer interaction doesn’t just take place in bricks and mortar buildings.  We are seeing demand for solutions from taxi drivers who have  put protective partitions in their vehicles.  Our STS-K070 kit was a perfect fit for this application.

New solutions for new settings

Demand from new settings had the designers at Contacta creating new models of the Window Intercom Systems.  We have developed a new entry level range of systems that are budget friendly.  However, all of our models have the same essential elements:

• High-quality performance
• Hands-free use to minimize the chance of infection
• Robust housing that is easy to sanitize
• Open Duplex technology for two parties to speak at the same time

As you’d expect from Contacta, every Window Intercom System can also be fitted with a hearing loop so those with hearing loss can receive crystal clear sound via their hearing device.

We have a solution for every conceivable setting and our engineers are always ready to offer a tailored solution.

Ready to adapt for the future

Contacta is used to responding to changes in the market.  The intercom systems we offered in the 1970s, largely to the banking industry, are very different to what businesses need now!   

If you are looking for an effective way to transfer speech through a glass or safety screen or want advice on how to make transaction points inclusive for those with hearing loss, contact us today.

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