Designed for installation in high level security windows, the STS-K023 provides crystal clear two-way communication in environments such as banks, pharmacies, CBD outlets, federal buildings, law enforcement, public transport hubs, embassies and consulates.

The system features a Level 8 ballistic-rated STS-BL8, a glass-mounted, all-in-one speaker and microphone customer unit which enhances security by fitting in existing holes of 2.5-4 inches diameter in the glass.

At a glance

• Robust construction, durable and long-lasting steel components
• Stainless steel wire management tubing included
• Built-in hearing loop technology makes every window ADA compliant
• Advanced audio settings including AGC, Volume IN/OUT adjustment, feedback suppression adjustment, call recording and call button options, headset connection option – wired or wireless.
• Simple installation, all parts included in the box

Each complete kit comprises:

• STS-A31H, Window Intercom System Amplifier
• STS-SU1-3W-SIL-400, Staff Unit Speaker and Microphone
• STS-BL8, Customer Side Level 8 Ballistic Rated Speaker and Microphone Unit with Window Mounting Kit
• IL-AE98, Window Mounted Hearing Loop Aerial
• PS-55, Power Supply

The STS-K023 is part of a new range of window intercom systems specifically designed to enhance communication and security at windows with existing openings in the glass.  The range also includes the STS-K022, a Level 3 ballistic-rated version, and a non-ballistic option, the STS-K021.

Technical support is available to help installers, specifiers and architects select the right system for their project.  Contact info@contactainc.com Tel. +1 616 392 3400

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Why Choose an RF Systems?

Radio frequency can be the ideal assistive listening technology for certain applications, making it easy to access for both venues and users.

The installation of an RF system is simple as transmitters can be fitted into the venue post-construction with less installation concerns.

The RF systems can be used as assistive listening in large venues such as stadiums, conferences or auditoriums. The FM signal is less restricted by physical objects and can pass through walls and partitions. It is also suitable for outdoor use and therefore can also be used for tour guiding applications in trade shows, education venues or museums, using portable transmitters. The systems offers a large number of coded channels, allowing for multiple systems to be used in the same venue.

RF technology delivers a wide frequency bandwidth with improved audio reproduction making it ideal for both speech and music. Users can connect a variety of listening options to their personal RF transmitters including Earphones, Headphones or inductive neck loops.

NEW Contacta RF-915

Our new RF-915 systems go a few steps further than our previous model by having:

• Increased Transmission Range: Using adjustable power setting, our new transmitters offer improved coverage to cover larger venues, utilizing 25 selectable channels. Our new system uses a more reliable 915MHz frequency to increase predictability of performance.
• Intelligent Group Programming: Fast set-up of groups of receivers via new Smart Chargers and an optional PC software suite.
• Improved Sound Quality: Wider frequency bandwidth up to 12KHz delivers best in class sound quality.
• Improved Audio connectivity; Balanced XLR inputs, Phantom Power and Inbound Bluetooth streaming utilizing two parallel inputs. Dante Transmitters available from mid-2024.
• All-new Handheld Mic transmitter, ideal for educational applications.
• New and improved OLED and LCM displays, with bright backlight and large fonts to assist both installers and users.

Contacta’s RF systems are TAA and ADA compliant, ensuring accessibility solutions align with federal procurement requirements.

Ready to break down communication barriers in your business with our RF technology? Learn more about the exciting possibilities our systems offer by clicking here or click here to get in touch TODAY.

Contacta is here to help your organization create inclusive environments with our superior assistive listening technology.

The post Contacta Launches Next-Generation RF System for Assistive Listening appeared first on Contacta Inc.

We were thrilled to see so many dealers taking time out from work and family life to join the event. We all had such enthusiastic engagement from everyone who came and enjoyed the experience.

The presentations and discussions were insightful, and many thought-provoking questions were asked. Topics included new products, industry news, the impact of Covid,  hearing loop integration in large projects, and much more.

The highlight of the event was no doubt the 2-day breakout rooms, manned by Dave Scroggins, Warren Brown, David Nordberg, James Jardine and Ran Meyrav. These live experiences allowed dealers to have a hands-on experience in small groups with test loops, ceiling installation, network connection and remote access of Contacta V-pro drivers, and window intercom systems. The feedback we received was incredible and we would like to extend our special thanks to Dave, Bob, Warren, David, Ran, Mallorie, Alyssa and James for all their help.

Special thanks to speakers and presenters including Andrew Thomas, Juliette Sterkens, Alan Antilla, Richard Pocker, Jim Scott and Erin Nichols.

Our dealers presence and contributions are what makes this event so successful year after year, and we are grateful for all the loyalty and ongoing support. Attending a conference like this is an investment of both time and resources, and we appreciate the continued commitment of the Contacta dealer network across the USA and Canada.

Hearing loops significantly enhance the lives of people with hearing loss throughout North America, and better understanding gained in events such as this help in expanding the technology.

We hope everyone found the Dealer Meeting informative and valuable, and enjoyed our evening recreational time too.

We look forward to seeing you in our next dealer meeting, currently planned for early 2024!

The post Contacta 2022 Dealer Meeting appeared first on Contacta Inc.

In the last 4 weeks our team delivered four training webinars to demonstrate the full capabilities of the new v 2.2.6 version of the software to Contacta global network of dealers. Attendees were able to see first-hand how easy it is to create customized hearing loop systems for any setting. We are delighted with the positive response we received and we encourage users to work with the software for their loop designs.

During the webinar, we provided a thorough demonstration of the software, showcasing its many features and capabilities such as the all-new metal loss calculator. The new and improved reports produced by the software can now be customised and personalised.

A recording of the webinar will also be available on our official YouTube channel, allowing anyone to see for themselves what this suite can do. It’s a great opportunity to help you improve your loop design skills and get you a better understanding of designing hearing loops to the IEC 60118-4 standard.

We are excited to see the many ways in which the 3D visualizer will be used in the future, and we are committed to providing our users with the very best tools and resources. More webinars will be announced soon on a variety of topics, so stay tuned for further updates.

If you are a Contacta distributor and want to take your hearing loop systems to the next level, request your license key today.

The post Contacta 3D Loop Design Visualizer Webinar appeared first on Contacta Inc.

Contacta made a return to ISE 2023 with the launch of new products, new software suits and a showcase of their entire portfolio. Integrated Systems Europe is one of the premier exhibitions for AV and systems integration worldwide.

A must-see on the booth was the brand new VLD1 vehicle loop driver, a design created in response to demand from bus and coach operators needing to comply with new accessibility standards.

With challenging operation conditions in these vehicles, the VLD1 and its unique set up software needed thoughtful design to mitigate signal loss. It underwent rigorous vibration and temperature testing to make sure it complied with the relevant standards for electronic products installed in such a challenging environment.

ISE 2023, which brought together more than 700 exhibitors from the global AV and systems integration industry, was also the first opportunity customers had to get close-up to our V22 large area loop driver.

The V22 is the latest addition to their flagship V Series range and was a powerful constant current, single output driver packed with new additional features. It was designed for loop systems in medium to large venues for perimeter and figure-eight loop layouts.

New to visitors was also their STS-K009IP rated window intercom call systems as well as a brand-new IP rated screen-mounted system. This IP55 range is designed for outdoor environments; think delivery points, ski resorts, or security checkpoints. The IP rating meant it protected against water, dust and dirt ingress.

Visitors were hands-on this year too. As well as being able to experience a live demo of their market-leading window intercom systems, there was also the chance to design a large area hearing loop system on Contacta’s all-new and improved Loop Design 3D Visualiser.

The post New products at ISE 2023 appeared first on Contacta Inc.

 In a statement following its World Congress in Budapest last week, IFHOH highlighted that ‘Auracast’ is not yet available for people with hearing loss, and won’t be for some time.  In the interim, it said telecoils should still be included in hearing aids and current assistive listening systems should still be installed “for the foreseeable future”. 

 It also recommended training for audiologists and other hearing health professionals in hearing loops, telecoils and other existing technologies, to make sure people can enjoy the benefits of clear sound now.

 Contacta’s Head of Business Development, Ran Meyrav, said; “We welcome this statement from IFHOH.  It echoes our viewpoint that hearing loops are, and continue to be, life-changing technology for people with hearing loss.

 “While Auracast will undoubtedly have much to offer, its abilities are still largely untested and it will take some time yet for it to be widely available, and in enough settings, to benefit the majority of people with hearing loss.

 “In the US, insurance rarely covers hearing aids but when they do, they typically only allow replacements every 3 years and oftentimes longer.  Add to this to the significant investment people make in purchasing hearing aids privately, and the costs involved in purchasing new Auracast compatible hearing aids and smartphones, and you have several reasons why Bluetooth Auracast technology won’t be adopted for some time.

 “Hearing loops may be ‘old’ technology but that is not the same as ‘outdated’ and we are glad that IFHOH has made this so clear.”

IFHOH statement Oct 2022

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