
05 Sep Window Intercoms at Służewiec Racing Track Posted at 10:16h in
The Służewiec Horse Racing Track in Warsaw, Poland has been equipped with Contacta’s STS-K001 window intercom systems by FES to enhance communication, safety and inclusivity.
As Poland’s most well-known racetrack, this venue is a major attraction at the Polish Capital. It consists of two tracks, three grandstands, and a large paddock home to several hundred horses permanently residing on site. The unique setting, with its famous atmosphere, attracts large crowds from Poland and abroad.
The site is home to the famous Derby race held every July, the Arabian Day of the Great Warsaw Race, dates back to the 19th century.
Customers first interaction at the venue is at one of the track’s 43 customer-facing ticket windows. The windows hindered communication between the customer and staff, and the venue needed a solution for clear communication. The installed STS-K001 window intercom systems provide clarity for staff and customers, overcoming ambient noise conditions.
The system components are made of durable powder-coated steel for both staff and customers. On the customer side is the STS-B80 Bridge Bar in a Black finish that sits on either side of the pass-through tray. The speakers are located on both the left- and right-hand side of the Bridge Bar and the customer microphone is elevated to be near to the customer’s mouth. On the staff side, staff utilize a headset.
The customer and staff’s microphone and speakers are all connected to the STS-A31H Amplifier, housed under each window station on the staff side.

Finally, each window intercom system has been equipped with a hearing loop, to provide accessibility for customers with hearing loss.
The installation of window intercom systems combined with hearing loops ensures that communication is clear and easy. All visitors, including those with hearing loss, can now enjoy the Służewiec Horse Racing Track ticket windows with clarity.
To see our complete range of window intercom solutions, click here.